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Privacy Statement

Little Ladybags recognises and respects the importance of your privacy and is committed to protecting your privacy and ensuring a safe online experience.  This Privacy Statement applies to the Little Ladybags website and governs all data collection and usage.

Information Collected
Little Ladybags collects personally identifiable information that is necessary for our business to operate and function effectively.  The information collected and held will depend on the information you have provided to us in the course of using our website.

Personal information is collected to ensure you are provided with the best service experience possible whilst using our website.  There may be provision for optional personal information to be provided however, if you do not provide us with this type of personal information, you may be unable to ensure the full functionality of our website.

Use of your Personal Information
Little Ladybags collects and uses your personal information to operate the Little Ladybags website and deliver the services you have requested. 

Little Ladybags also uses your personally identifiable information to inform you of other products or services available from Little Ladybags.

We do not collect personal information unless it is necessary for us to perform one of our functions and activities. On occasion, some of this personal information may be sensitive and we will only collect it with your consent or when required to by law.

We customarily disclose personal information only to our service providers who assist us with operating the website. We will only disclose personal information to an unrelated third party with your consent.

Little Ladybags will not disclose your personal information to any third party unless required by law and we will not give information about you to Government Agencies, organisations or anyone else unless the following applies:

1.     Required or authorised by law; or

2.     Required in order to investigate an unlawful activity.

Our site retains email addresses of customers who send emails when purchasing products for the purpose of sending a response. These are stored in a secure area within the site database and may be used by Little Ladybags for marketing purposes.

The site also retains an email address of people who join up to our "Newsletter Facility" for the purpose of sending out product updates and general information. They are stored in a secure area within the site database and may be used for marketing purposes.

Use of Cookies
In addition to the above, the Little Ladybags website uses “cookies” to help personalise your online experience.  A cookie is a small data file that is sent to and shared with your computer and you can control the use of cookies via the settings on your browser.  You have the ability to accept or decline cookies however if you choose to decline cookies, you may not be able to fully experience the interactive features of www.littleladybags.com.

One of the primary purposes of cookies is to provide a convenient feature to save you time.  A cookie tells the web server that you have returned to a specific page. By way of example, if you register with www.littleladybags.com, a cookie helps www.littleladybags.com to recall your specific information from prior visits.  This simplifies the process of recording your personal information such as billing and shipping address and when you return to the website, the information previously provided can be retrieved, making your experience much more enjoyable.

No attempt will be made to identify an end user or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect our service provider’s logs. This information is analysed at the end of each month to determine the sites usage statistics.

Security of your Personal Information
Little Ladybags takes all reasonable steps to keep your personal information secure from unauthorised access, use or disclosure.  Personal information is stored in a secure server or a secure file.

Little Ladybags provides you with a secure shopping experience with PayPal. PayPal uses the latest technology and proprietary procedures to protect the security of its member’s transactions. For more information and the terms and conditions of PayPal, please review their buyer protection information - PayPal Buyer Protection Information.

You should note that there are inherent risks associated with transmission of information via the Internet and it is not always a secure method of transmitting information.  You should make your own assessment of the potential risks to security of your information when making a decision to utilise this site as Little Ladybags cannot accept responsibility for the security of information you send to, or receive from us over the Internet for any unauthorised access or use of that information.

Changes to this Statement
Little Ladybags will update this Statement of Privacy to reflect company and customer feedback and the law as required from time to time.  Little Ladybags encourages you to periodically review this Statement to be informed of how Little Ladybags is protecting your information.

How to Contact Us About Privacy
Your privacy is very important to us and for that reason Little Ladybags welcomes your comments regarding this Statement of Privacy.  If you believe Little Ladybags has not adhered to this Statement or you would like to obtain access to correct the personal information we hold about you in certain circumstances, please contact us at hello@littleladybags.com and we will use commercially reasonable efforts to promptly determine and remedy the problem or update the information.